tag:blogger.com,1999:blog-6697567763671240926.post8622034045023923924..comments2023-04-06T11:09:40.927+02:00Comments on Markus Göbel's Tech News Comments: The customer wants free phone callsUnknownnoreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6697567763671240926.post-8006336488153833562007-06-13T00:03:00.000+02:002007-06-13T00:03:00.000+02:00markus,you misunderstand my point. It's not th...markus,<br><br>you misunderstand my point. <br><br>It's not that we don't want free calls. It's that free never converts to paid so companies go away.<br><br>Users who want free will never become a paying customer, of anybody's.<br><br>AndyAndyhttp://www.blogger.com/profile/05294906924616495017noreply@blogger.comtag:blogger.com,1999:blog-6697567763671240926.post-10508647243642699432007-06-13T08:56:00.000+02:002007-06-13T08:56:00.000+02:00Hello Luca,thank you for your answer and the regar...Hello Luca,<br><br>thank you for your answer and the regarding new log post <a href="http://lucafiligheddu.blogspot.com/2007/06/do-consumers-want-free-calls.html" rel="nofollow">here</a>. I will directly comment there.<br><br>M.Markusnoreply@blogger.comtag:blogger.com,1999:blog-6697567763671240926.post-91418129734502185122007-11-06T14:01:00.000+01:002007-11-06T14:01:00.000+01:00"There is no such thing as a free lunch"..."There is no such thing as a free lunch".<br><br>That simple saying is so true.<br><br>A physical product that is free gives you a very strong indication of it's worth. Typically the "free" things are given as an incentive or reward of buying something expensive and profitable. Even presents: are they free or a "token of appreciation" (meaning you are obtaining some value from the relationship).<br><br>What about "free" services? Is there anybody that really gives away their time and intelligence for others? OK, Buddist monks or something similar but we're are talking about running businesses. How about another relevant service... The Goebel blog - which is a very good blog that seems I get for "free". However, I see a lot of Google ads on the blog. Those ads are not for decoration, they are to pay you and Google and the suppliers for this service. There is nothing wrong with that! That is what keeps the system going. It's just a different stream of revenue rather than truly free.<br><br>As a "regular joe" customer I don't want free. I want something with value! And I'm happy to wieght the cost:benefit ratio of products and service and pay a fair price.<br><br>I am in awe of your ability to string together 20 different VoIP providers and run (many of them) through the Fritz!Box. It is in a geeky way inspiring. But, what % of the population wants to go through the level of detail? I would like to have one provider who has dependabilty, quality, privacy protection, and some customer service. And I'll pay them a fair price for it.<br><br>So, when these guys in the business of telecommuncation say they don't want free calls, they mean it. And I as a customer agree. <br><br>Customers that are tricked by "free" offers do not become paying customers for that same product/service. No pay = no profit = no salary = no innovation = no product/service.<br><br>Markus, I really like your blog and thoughts, but the call for "everything free" should be balanced with "excellent value". If you can point me to the excellent values, I will value your blog even more. <br><br>Now, where is that "Donate to Markus" button anyway?...<br><br>MfGAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6697567763671240926.post-5229877270863544962007-11-07T08:56:00.000+01:002007-11-07T08:56:00.000+01:00Unfortunately the Google ads are just decoration. ...Unfortunately the Google ads are just decoration. Or nearly. Nothing to count on. Maybe a "Donate to Markus" button would be better? I don't know.<br><br>Still I am convinced that telephony can be free like emails. They aren't really free either, but paid by advertising or part of your ISP contract.<br><br>When I call SIP to SIP I already have that. It's nice that SIP addresses look like email addresses. Put mine at <a href="http://www.gizmocall.com/" rel="nofollow">Gizmo Call</a> and call me for free. Nobody will go bankrupt from that. We just have to circumvent the PSTN .Markusnoreply@blogger.com